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jignadesai225-gm
Level 1

I Would like to ask our community of experts or talk to a human for my received customer received payment quick book transaction needs to revers

3 payments needs to apply reversal
1 Comment 1
MelroseV
QuickBooks Team

I Would like to ask our community of experts or talk to a human for my received customer received payment quick book transaction needs to revers

Welcome to the Community space, jignadesai. I'm here to help you reverse your payment transactions.

 

There's a feature in your Merchant account in which we can void the transaction by using the Reverse a Transaction.

 

Here's how:

 

  1. Sign in to your QuickBooks Payments account.
  2. Select the Processing Tool drop-down and click Reverse a Transaction.
  3.  Fill out the necessary fields.
  4. Click Search.
  5. Choose the transaction you want to refund.
  6. Select Submit.

 

On the other hand, we can use the Reverse (Void/Credit) option to reverse the payment.

 

Here's how:

 

  1. Select the Activity & Reports drop-down and click Transactions.
  2. Enter the date period.
  3. Click Search.
  4. Choose the Transaction ID or the transaction you want to reverse.
  5. Select Reverse (Void/Credit).
  6. Place a checkmark on the transaction.
  7. Click Submit.

 

Leave a comment below if you need more assistance with your customer's payment. We're always here to help. Stay safe!

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