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kyledslaughter-g
Level 1

If the we're fetching your data screen never loads

 
1 Comment 1
FateCandylaneT
QuickBooks Team

If the we're fetching your data screen never loads

I appreciate you bringing your query with us, kyledslaughter. I can help you with logging in to your QuickBooks Self-Employed (QBSE) account successfully.

 

Sometimes stored cache files can cause interruptions within the program. We can perform some troubleshooting steps to help resolve the possibility of a webpage issue. I suggest accessing your QBSE account in a private window to ensure the program runs seamlessly without storing internet data. You may use these keyboard shortcuts:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

If you aren't prompted to this page again or you're enabled to save and continue, you may go back to your default browser and clear its cache or use a different supported browser.

 

Additionally, I've included our QuickBooks Self-Employed Overview for reference. From there, you're able to see how the program helps you track everything throughout the year.

 

Fill me in any time you need further assistance managing company information in your account. I'll be more than glad to help you. Keep safe!

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