This is solved. I received a call and then was disconnected, there was no one there. So I tried chat which was unavailable earlier. After explaining what was going on I decided to try deleting the transactions again and doing the update and it worked. Not sure what changed but I am all set.
So, if you're having this same issue try selecting the transactions and excluding them. Then, go to the excluded tab and delete them. Then, update your banking again and see if that then brings them in properly.
It finally worked for me.
