I have tried on numerous occasions to get Online Banking set up in QB Desktop for Mac. When I go to import transactions, it doesn’t allow me to select any of the files that have been downloaded. I can’t control the type of file my bank sends. What am I supposed to do?
Hope you've had a great week. QuickBooks for macOS currently support .QBO files (Web Connect). I recommend asking your bank if they can generate that type of file. Once you have the file, you can import it super easily. Check it out:
From the File menu, go to Import.
Click From Web Connect.
Select the account you'd like to import the transactions to and hit Continue.
I have the same issue. My bank does not use Web connect and the import files are .csv, not QBO. I would convert the files if I could see a way to do that via Quickbooks, but it appears you have to buy a converter program for that!