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mbabicz
Level 1

Importing missing transactions, Quickbooks says it has filtered out transactions that it already got from the bank. But those transactions are not showing up. How to fix?

About 300 transactions are missing in Quickbooks, but when I try to upload a csv file with those transactions, Quickbooks won't do it, because it says it filtered out transactions it already has, so there's no data in the csv.
1 Comment 1
JoanaC
QuickBooks Team

Importing missing transactions, Quickbooks says it has filtered out transactions that it already got from the bank. But those transactions are not showing up. How to fix?

It's great that you've uploaded the missing transactions, @mbabicz. Let me guide you through the steps to locate any missing transactions.

 

Before we proceed, we must confirm that you can access and view all the transactions in the bank feeds.

 

Follow these steps: 

  1. Go to Transactions.
  2. From Account: All dropdown and select the account where the download is. 
  3. On the Date dropdown menu, select All.

 

If you're still unable to locate the missing transactions, I suggest contacting QuickBooks Self-Employed support to assist you further on why no transactions are showing on bank feeds.

 

I'll be here if you still have questions about your bank transactions. Have a lovely day!

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