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In my check register, there is a default that always comes up in the Ref No Type column that I am trying to delete. Is there a way to make this annoying default go away?

 
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Moderator

In my check register, there is a default that always comes up in the Ref No Type column that I am trying to delete. Is there a way to make this annoying default go away?

Hi there, texasthurman.

 

I replicated this in my account, and I haven't receive any pop-up default in my check register as you've described.

 

Let's try some basic browser troubleshooting steps to fix this. Start by opening the program in an incognito window. Private browsing prevents cookies from being stored on your computer, making it a great place to identify browser issues. Here are some keyboard shortcuts for your reference:

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

If it works, please proceed to clear your browser's cache. This eliminates excessive files in your browser and resolves most issues with the web pages. Otherwise, try using other supported browsers.

 

I'd appreciate it if you can give me an update on how these steps work. I want to make sure this is taken care of.

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