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Incorrect error message "Your account isn't ready to reconcile yet. Your beginning balance is off by XXX. We can help you fix it.". How do I make this go away?

The beginning balance matches my bank statement so how do I make this error go away so it doesn't continue on future reconciliations?

5 Comments 5

Incorrect error message "Your account isn't ready to reconcile yet. Your beginning balance is off by XXX. We can help you fix it.". How do I make this go away?

Hi there, @info136.

Thanks for posting here in the Community. I can share some details with you about fixing the error that you received when reconciling your account.

To get past of the error that you received you'll need to double check if there are changes made on your reconciliation history. This may be causing the error. To do that:

Click on Account on the left pane.
Select on Reconcile.
Click on the History by Account.
From there, you'll be able to see if there are changes on your account.

Also, you can refer to this article for more steps about viewing changes to reconciliation reports: View changes to individual reconciled transactions.

If you happen to see any changes, you'll need to redo the reconciliation of the transaction which contains the changes then manually mark as "R" the transaction in the Register. Doing this will prevent the error from showing up in future reconciliations.

Also, I'm including some articles with further insight into the process of undoing a reconciliation:

These resources should help you fix the reconciliation error that you received.

Please know that I'm just a post away if you have any other questions with reconciling your account. I'm always ready to lend a hand. Have a nice day!

Incorrect error message "Your account isn't ready to reconcile yet. Your beginning balance is off by XXX. We can help you fix it.". How do I make this go away?

Hi,

Thanks for the response. I'm a newbee to QBOLine.

my last reconcile was off so I manually changed all the transactions in the previous reconcile from r to c. then I double checked every transaction and balance against my statement and deleted the offending transaction ( these happened because I wasn't careful with matching and tranfer function).

once all transaction and the balanced = my statement I re ran the reconcile and here I am with it now telling me I am off by the wrong transactions I deleted.

What now? :-)

Incorrect error message "Your account isn't ready to reconcile yet. Your beginning balance is off by XXX. We can help you fix it.". How do I make this go away?

Hello, info136.

The transaction that was deleted could not be the one causing the discrepancy. Let’s recreate these transactions again then mark them as reconciled or R (make sure all previous transactions you’ve mark C are now showing R). You can visit your audit log if you no longer remember these transactions. Here’s how:

Click the Gear icon at the top.
Select Audit Log under the Tools
Filter the suitable Date, Events and
Select Apply.

For further troubleshooting steps, please refer to this article: https://quickbooks.intuit.com/community/Banking-and-bank-feeds/Fix-an-opening-balance-to-match-a-ban...

Please let me know if there’s anything else you need. I'll be around to help.

Incorrect error message "Your account isn't ready to reconcile yet. Your beginning balance is off by XXX. We can help you fix it.". How do I make this go away?

Thanks for the response. I'm a newbie to QBOLine.

my last reconcile was off so I manually changed all the transactions in the previous reconcile from r to c. then I double checked every transaction and balance against my statement and deleted the offending transaction ( these happened because I wasn't careful with matching and transfer function).

once all transaction and the balanced = my statement I re-ran the reconcile and here I am with it now telling me I am off by the wrong transactions I deleted.

What now? :-)

Incorrect error message "Your account isn't ready to reconcile yet. Your beginning balance is off by XXX. We can help you fix it.". How do I make this go away?

Glad to have you here, @info136!

I'm here to share a little more information about reconciliation and help you resolve Your account isn't ready to reconcile yet. Your beginning balance is off by XXX. We can help you fix it..

To start, the error you encountered is caused when you delete transactions that have been reconciled. To fix this, you have the option to undo entire reconciliation. Here's how:

Go to the Accounting page.
Select Chart of Accounts.
Find the bank account you want to undo the reconciliation.
Under the ACTION column, select View register.
Hit Reconcile.
Click the transaction under the Checkmark column until it's blank.
Click Save.

This way you'll be able to manually edit each transaction. In addition, I've included a detailed guide in undoing your reconciliation.

Please know that you can only undo your reconciliation if you haven't close the reconciliation yet. Thus said, I recommend contacting your accountant. He/she has the tool to undo entire reconciliation. And will also help you get rid of the error you've encountered.

Feel free to leave a comment below if you have any follow up questions about reconciliation. Or anything else I can help you with. I'll be always around to lend you a helping hand.

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