Manually updating your bank feed can help resolve issues with transactions that aren't automatically downloading, Andy. The information below ensures you can bring the most recent bank and credit card entries into QuickBooks Online.
Beforehand, we would like to ask for additional details regarding your concern. What specific error or behavior did you encounter? These can help us identify the most relevant fix tailored to your situation.
In the meantime, you can manually update your bank feed to get the latest available data from your bank or credit card account.
- Select Transactions.
- Choose Bank transactions.
- Click the Update button.

If the download is slow or stuck, navigate to your bank or credit card's website and look for messages, notifications, or alerts. This helps us verify if the issue is from their end. If all is well on their side, perform the manual update in QuickBooks once more.
If the same behavior persists, I recommend contacting our Live Support team. They can perform thorough check-ups to determine its root cause and provide the most appropriate resolution.
Once your financial dealings are successfully downloaded into QuickBooks, categorize them properly for accurate reporting and tax calculations. You can also create bank rules to automate this process, which saves you more time and effort.
Please pop back into this thread for questions or clarifications related to updating online bank feeds and transactions. We're always here, ready to support your QuickBooks Online journey.