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look4tj2
Level 1

Is anyone having issues with bank downloads with or thru PNC?

 
4 Comments 4
KILLMENOW
Level 2

Is anyone having issues with bank downloads with or thru PNC?

I would recommend calling in, they will need to look into the issue more. I had to call in and they went and checked and seen an Investigation going on.

KILLMENOW to the rescue.

Candice C
QuickBooks Team

Is anyone having issues with bank downloads with or thru PNC?

Greetings, @look4tj2.

 

It's nice to see you back in the Community. There could be several reasons why you're having issues with your bank downloads with PNC bank. To better assist you, what type of issues are you having with your downloads? Examples: (Error messages, missing transactions, duplicating transactions, etc)

 

Let's try a few basic troubleshooting steps to help fix the issue.

  1. Clear your browsing data. This will allow QuickBooks to load as a fresh new page to remove any errors or glitches that may be occurring in your account. You can press Ctrl+Shift+Delete for Internet Explorer, Chrome, Microsoft Edge, and Firefox.
  2. Try using a different browser. QuickBooks recommends using Google Chrome since the product was made around Chrome.

Before I go, this is a link that can help you with your banking transactions in the future.

If the issue persists, please let me know so that we can sort this issue out and get you back to business. I'll be back around shortly.

KILLMENOW
Level 2

Is anyone having issues with bank downloads with or thru PNC?

They made me do this so thanks for tha help candice but it dont be working. After an hour on the phone with the rep, they finally was like OHHHH an investigation is going on. So dont try to just blame it on our browser, blame it on your horrible product.

KILLMENOW to the rescue.

Annabel27
Level 3

Is anyone having issues with bank downloads with or thru PNC?

Quick Books are behaving outrageously, blaming banks for their incompetence - mine is Co-op which never worked properly despite them selling me the product and claiming the bank was supported.

 

I am unsure who to make this scandal known to? Any ideas?

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