To check the status of the connection with your bank, I recommend reaching out to our live support team for further assistance, Mikes2000. Our representatives are equipped to thoroughly diagnose the issue and help resolve the problem with your transaction downloads.
Here's how:
- Sign in to your QuickBooks Online account.
- Go to Help and choose the Search tab.
- In the search field, type in contact support.
- Click the Contact Us button.
- Click the Have us call you button in the Callback section.
- Follow the on-screen steps.
Please refer to this article to check their support hours: Get help with QuickBooks products and services.
In the meantime, please manually upload your bank transactions to keep them accurate and updated.
Return to this thread if you have other questions about bank transactions in QuickBooks. We're here to offer assistance.
