Thank you for reaching out to the Community for assistance, rubygoines. I’ll help you fix this issue so you can start reconciling your transactions.
If duplicate transactions are created when you merge your checking accounts, you’ll need to exclude them so they don’t appear in the register.
Here’s how:
- Sign in to your QuickBooks Online account.
- On the left side of your screen, click My apps.
- Select Accounting, then Bank transactions.
- Choose the bank account where the duplicates are located, then navigate to the "For Review or Pending" section and mark the duplicate transactions.
- A notification box will appear below the transactions, displaying the number of items you’ve selected. Select Exclude.
- To completely delete these transactions from QuickBooks, go to the Excluded tab, mark the box next to the Date column to select all the transactions, and then click Delete.
If you have additional questions, feel free to comment down below.
