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Scott31274
Level 1

Link QB online with BCB bank

Unable to sync my business QB online with my BCB Community Bank account. It used to sync but now it doesn't. All of my BCB bank login information is correct. Any suggestions?

Solved
Best answer September 08, 2023

Best Answers
Fiat Lux - ASIA
Level 15

Link QB online with BCB bank

Try opening your QBO account on any private/incognito browser.

View solution in original post

3 Comments 3
Fiat Lux - ASIA
Level 15

Link QB online with BCB bank

Try opening your QBO account on any private/incognito browser.

QueenC
Moderator

Link QB online with BCB bank

We appreciate your inquiry regarding the integration of BCB Community Bank with QuickBooks Online, @Scott31274.I want you to know that I'm here to support you through this since I understand how difficult it may be to experience problems with account connections. You can be sure that I'll give you the details and help you need to solve this problem.

First off, did you encounter any errors when attempting to connect to BCB Community Bank? If so, kindly let me know what the error message said. With the use of this information, I will be able to offer you precise advice and solutions that are suited to the particular error you ran into. We would welcome any more information you might give us. If at all possible, kindly send a screenshot of the error notice, being sure to remove any private information to safeguard the security of your account.

While waiting for your reply, you can consider manually uploading your bank transactions into your QuickBooks account. You can start by signing in to your bank's website and follow the instructions on how to download them.

Here's how to upload the file:

 

  1. Select Banking from the sidebar menu, then go to the Banking tab.
  2. Choose Upload from file from the Link account drop-down arrow.
  3. Hit Drag and drop or select files and choose the file you downloaded from your bank.
  4. Select the file then hit Open.
  5. Follow the on-screen instructions, then click Next.
  6. When you’re ready, select Let's go.

 

After confirming that all the necessary steps have been completed successfully, you can proceed to review and categorize your transactions to ensure they are accurately assigned to the appropriate accounts by following the process in this article: Categorize online bank transactions in QuickBooks Online.

Connecting BCB Community Bank to QuickBooks Online should be a seamless process, and I can see the inconvenience this has caused you. So I want you to know that we're with you through this and would be glad to help you further if you have any follow-up questions. Just hit the Reply button and we'll get back to you. Keep safe.

Scott31274
Level 1

Link QB online with BCB bank

This worked. Thank you!

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