Thank you for taking the time to connect with Community. We truly appreciate your efforts in seeking assistance for your Menards Contractor card’s linkage in QuickBooks Online (QBO). I understand that tracking expenses accurately is vital for your business, and I want to assure you that I am to help resolve your concerns efficiently.
To start with, I suggest accessing your QBO account through a private or incognito window to check if the issue is related to your browser. You can use the following keyboard shortcuts to start a private browsing session depending on the browser you're using:
- Safari: Command + Shift + N
- Mozilla Firefox: CTRL + Shift + P
- Google Chrome: CTRL + Shift + N
- Microsoft Edge: CTRL + Shift + N
If the issue persists after trying to link your credit card using private window, I recommend accessing your bank's website through a web browser and then copy the URL. After copying the URL, paste it in the search bar while linking your bank in QuickBooks Online (QBO). This approach can ensure you are accessing the exact website from where you can log in to your bank account without any further issues.
Additionally, to assist you in uploading your transactions manually to QuickBooks Online (QBO), I have included a reference article. The article contains detailed step-by-step instructions on the manual transaction upload process: Manually upload transactions into QuickBooks Online.
We at the Community Team are here to assist and support you in resolving any questions or concerns you may have about linking your bank in QBO, or any other queries related to the program. Simply click the Reply button on this conversation and we are always more than happy to help you in any way that we can.
