Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
posted
It's a good thing that the recommendation was able to help you get your bank feed to work, rhowell2024.
Please know this shouldn't affect your past reconciliations. Previous reconciliations and account balances should remain intact within your QuickBooks file after the integration update.
In this case, I suggest restoring a backup copy of your data before the integration update. This way, you won't have to reconcile again. To restore a backup in QuickBooks:
- Go to the File menu and select Open or Restore Company.
- Choose Restore a backup copy, then Next.
- Select Local Backup, then Next.
- Browse your computer for the backup file.
- Choose where to save the restored file and open it.
- Finally, select Save. If prompted about overwriting data, choose the appropriate option.
Still, it's important to know and understand why this behavior occurred. I see you already contacted our support team; however, I recommend contacting our Support Team once more to investigate this matter further.
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
Here's an article about viewing your past reconciliations: Get reports for past reconciliations in QuickBooks Desktop.
Stay in touch if you have more concerns about handling data in QBDT. I'm always available to help and provide the guidance you need to succeed.
