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Drjcwood
Level 1

Matching

A deposit that is showing as reconciled in the register is still showing up to be “matched” in the review screen. Should it be excluded or matched?

1 Comment 1
jenop2
QuickBooks Team

Matching

A transaction that's waiting to be matched means it's not yet added to the bank register, Drjcwood. Allow me to share details on how you can handle this entry.

 

Can you also confirm whether the reconciled transaction has been matched before? If it has, the downloaded transaction is considered a duplicate.

 

Furthermore, if the reconciled transaction was manually cleared before the system added it to the For review tab, matching is no longer possible. This is because this process can only be applied to transactions that are uncleared, unreconciled, and not yet paired with another entry.

 

In both situations, you can use the Exclude function to remove it from the For Review tab. Here’s how:

 

  1. Go back to the For Review tab.
  2. Select the checkbox of the transactions to exclude.
  3. Click Exclude.

 

exclude.png

 

Once done, the transaction will be transferred to the Excluded tab. 

 

exclude 2.png

 

Here's an article about this for more details: Exclude a bank transaction you downloaded into QuickBooks Online.

 

Please refer to these articles for additional resources about managing bank transactions in QBO:

 

 

Don't hesitate to reach out again for further help with the Online Banking functions or financial data management within QuickBooks Online. We're here to assist you whenever you need it.

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