I want to ensure this is taken care of, @bethwb.
Usually, this error occurs when your data is damaged or corrupted. We can try to run the Verify/Rebuild tool to identify any data issues within your company file. Then, the Rebuild tool will self-resolve it.
Here's how:
1. Go to the File menu, then hover over Utilities.
2. Select Rebuild Data.
3. On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup.
4. Let the tool repair your file.
5. When the tool finishes, select OK.
6. Go to the File menu, and then hover over Utilities.
7. Select Verify Data.
8. Let the tool check your file for data issues.
If QuickBooks doesn't find any problems, select OK. However, if QuickBooks finds an issue with your company file, click Rebuild Now.
Also, make sure QuickBooks has its latest release. This is to ensure that everything is up to date.
For other related references, you may visit this helpful site: Banking and bank feeds for QuickBooks Desktop.
Keep me posted if you have other questions about adding memos. I'll be here to help. Take care.
