Hi there, @JenniferPopCreative.
This isn't the experience we want you to have with the mobile deposits feature. I'm here to lay down a few insights about this.
Not all customers are eligible for mobile check deposits. If you're eligible, you will see the option to deposit checks when you click on Get Money.
It would be helpful also for you and other users to utilize this feature. Thus, you can send this recommendation to our Product Developers. They can consider adding your suggestions for managing an account for multiple business people in future product updates.
Here's how:
- Click the Gear icon and choose Feedback.
- Enter your feedback Suggestion.
- Press Next.
Here's a resource for more details about using mobile check deposit: Use mobile check deposit with QuickBooks Checking.
Moreover, you can always check when QuickBooks will deposit those payments into your bank account. For more details, I'll add this reference for your guide: Find out when QuickBooks Payments deposits customer payments.
If you need any help with any transactions in QuickBooks Checking like mobile deposits, please let me know, and I'll do everything I can to help here in the Community. Take care always.
