Multicurrency for same client

One client id is set for one currency. Do you wish to keep accepting payment in JOD or not? You may consider a workaround to let your customer pay in JOD and you get paid in USD.

Greetings, @twin Island.

You can enable the multi-currency feature in your QuickBooks account. I can walk you through on how to do it.

First, here's how to enable multi-currency:

1. Go to the Gear icon⚙️.
2. Select Account and Settings.
3. Choose the Advanced menu.
4. Click Edit ✎ in the Currency section and choose your Home Currency. 
5. Toggle on the Multicurrency radio button.
6. Mark the I understand I can't undo Multicurrency tick box.
7. Select Save. 

Once completed, make sure to add the JOD currency to your QuickBooks account. 

1. Hover to the Gear icon ⚙️.
2. Select Currencies.
3. Click the Add currency button.
4. Locate the JOD currency from the Add Currency ▼ drop-down.
5. Choose Add.

Now, you can assign a specific currency to your clients. This way, you'd be able to record your transaction in the currency they pay you. Here's how:

1. From the left menu, select Sales menu.
2. Choose the Customer tab. 
3. Select the New customer button.
4. In the Customer information window, fill out the needed information.
5. Select Payment and billing.
6. In This customer pays me with field, select the customer's currency.  
7. Click Save.  

Lastly, you can create a dummy account and assign JOD as its currency. By doing this, you can use it in recording your client's payments.

You can read through these articles to learn more about using the multi-currency features:

• Learn about Multicurrency in QuickBooks Online 
• Turn on and use multicurrency 

Get back to us here if you have other questions or concerns. I'm always here to help.

@IamjuViel I'm pretty sure your answer does not answer @Twin Island  's question. They're not asking to set a client up in a different currency ONLY, but to set up ONE client with more than one currency assigned to them.

For example, if "Customer A" sometimes pays in USD and sometimes pays in EUR, we'd like to know if we can assign the two currencies to the same "Customer A", instead of having to create two customer profiles such as "Customer A - USD" and "Customer A - EUR".

My understanding is that the solution I mentioned, that of having one customer profile in QBO accepting multiple currencies, is not possible. Is this the case?

Is this the case?

Yes. One profile is for one currency.

Hi there, Chris. I'd like to provide more information about using two currencies for one customer in QuickBooks Online (QBO).

Yes, you're absolutely right. Currently, QBO's Multicurrency feature permits assigning only a single currency to each customer profile. Consequently, if Customer A transacts in both USD and EUR, you would need to create distinct profiles, one for Customer A - USD and another for Customer A - EUR.

Furthermore, assigning multiple currencies to a single customer profile is not currently supported in the system. Please know that once you enable the feature, it will no longer let you turn it off.

Additionally, you can personalize your invoices and add specific info to your sales forms.

Let me know if you have further concerns about currency. I'll be here to help.

Thanks for your clarifications @RhoiceW and @Chrea , much appreciated. Yes, in fact, I'm now adding new profiles for when the same customer pays in different currencies.

Thanks.

Thanks for the update, Chris

I'm glad my colleague was able to clarify your questions. We'll ensure to continue providing quality customer service in the Community.

You might want to learn how to keep track of the changes in exchange rates on your foreign
balances. Check out this article: Enter home currency adjustments for your foreign balances.

If you have additional questions about managing your foreign transactions, you can reply below.
We'll be willing to lend a hand. Take care, and have a great day.