Let's perform some troubleshooting steps to get your bank data downloaded in your account, @nlozar.
May I know what's your bak provider? This way, I can check on our end if there's a reported case and help us isolate the issue.
Here are some reasons why you're transactions are not updated:
- There is a minor or major update in your bank information, such as bank account number.
- Update on your bank’s website. If you can't find your FI, you can request support for your bank and request it be added.
- Update in your Online Banking Login credentials.
- Bank outage and other scheduled maintenance.
Let’s click the Refresh all button in the Transactions menu to check the missing transactions. It helps refresh the connection between the bank and the program. I'll guide you how.
- Go to the Settings (Gear) icon at the upper right.
- Select Bank accounts under Transactions.
- Click Refresh all.
Once resolved, you can edit and categorize the transactions as Business or Personal. It helps you ensure your financial records are correct. To learn more about this process, visit this article: Categorizing Transactions.
Also, you might find this resource interesting about adding transactions: Manually add transactions in QuickBooks Self-Employed.
I'm just a post away if you need further assistance. Keep safe always.
