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Buy nowWelcome to the Community space, @patti.hendrix.
I understand how important it is for you to be able to use your Chase bank account; I know it's hard to move forward if your bank keeps disconnecting, so let me give you some insights to fix it.
First, try accessing your Chase Bank Account on their official website and use the same credentials you used in QuickBooks.
If there is no issue on the Chase Bank website, may I ask if you receive an error message on your QuickBooks? Could you please give us additional information? Your cooperation will help us provide a solution.
Furthermore, if you successfully reconnect to your Chase account, check this article and review your bank and credit card transactions: Categorize online bank transactions in QuickBooks Online.
Please don't hesitate to return to this post if you have other concerns or follow-up questions about your Chase account disconnecting from QuickBooks. I'm always here to help.
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