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Billingautomation
Level 1

Not able to add the bank account in QB

We can’t connect to Silicon Valley Bank - SVB Online Banking right now We encountered an unexpected error while trying to connect. If this error persists for more than a few days, contact us. (181) Find contact info for your Intuit product

1 Comment 1
Irene R
QuickBooks Team

Not able to add the bank account in QB

We recognize the importance of connecting your Silicon Valley Bank account to your QuickBooks Online (QBO) to maintain up-to-date financial records, Billingautomation. Let us connect you with our live support team to help resolve the error.

 

Here’s how you can reach them:

 

  1. Log in to your QBO account.
  2. Navigate to the Help (?) icon.
  3. In the Search tab, click Contact Us.
  4. Enter your concern, then hit Continue.
  5. Select a way to connect with us. You can either:
  • Start a conversation through a chat.
  • Schedule an appointment to pick the best time to contact you.
  • Have us call you.

 

To reach them at a convenient time, click this link to view their support hours. Meanwhile, if you're still unable to connect your bank, we suggest manually uploading your transactions into your QBO account.

 

This thread is open if you have further QBO banking concerns. The Community team is here to help.

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