Number of checks on Deposit Slip

BDKnCB · ‎August 11, 2022

Looking for why my QuickBooks is not counting checks correctly...

- I was creating a deposit of checks.

- Many checks were split between different accounts/classes

- Overall, there were 16 checks (below the 18 maximum allowed)

- HOWEVER, the customer name was always the same for the same check number (so should be counted as one check)

- I have the "combine checks with the same number and same customer as one deposit item" option checked.

I had to whittle the deposit down to 4 checks before I could get the deposit slip to print.

Despite me using the same check number and same customer name -- and having that same name/number feature checked -- it seems as if QB is counting each LINE in the deposit as a separate check number.

Candice C · ‎August 11, 2022

Hey, @BDKnCB.

Thanks for hopping in the Community with your question about a deposit slip.

You're on the right track. The 18 maximum allowed is indeed the rows and not the checks. This is the cause of your issue that's occurring in the system.

I can see how important this is for your business to have. With that being said, I'll be more than happy to pass along your feedback to our Product Developers so they can consider this improvement in the near future.

Keep up with what's new in the system by using our Blog site.

I'm only a comment away if you have any other concerns. Have a splendid day!

BDKnCB · ‎August 11, 2022

The warning I got when I tried to do the initial deposit mentioned checks, not lines.

With the check-off option of "Combine checks with the same number and same customer as one deposit item" I would hope developers can do something to have the system count "deposit items" or checks, and not lines... the system does that for cash deposits it seems.

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