OFX data files and web connect

Yes, 2017 was 'sunsetted' (disabled) in May, and then all things connected stop working.

I have QuickBooks Desktop 2019 and since my client switched to Truist I can not download.

Truist Bank says it's because QuickBooks is converting my download file to OFX and it has to be QBO.

I can not import, I get the error message OL-222

Is my only hope to switch banks?

@PASC 

Utilize the ofx2qbo converter worth $60

https://www.moneythumb.com/?ref=110

I need to download weekly, every week, that product will cost too much.

I'm thinking my client needs to switch banks

You only need to buy a converter license once. But it only works with a supported QBD version. Can you download the bank statement in csv format? 

it's just an xml file...  The top portion of the xml is different ofx to qbo.   just copy a sample qbo file top section:  the part with the bank name and account info...   The rest of the file is the same..  save it and it will import perfectly.   Don't pay money for this.   ;). 

How do you open the QBO file to know what the data looks like?

Viewing the contents of a QBO file before importing can be helpful. However, QuickBooks Desktop currently does not provide a built-in feature to preview QBO files directly within the software.

The QBO file format is for importing bank transactions; accessing and managing the data in these files is done by importing them into the Bank Feeds Center in QuickBooks Desktop.

If you need to preview the data in a QBO file before importing, consider the workarounds shared by previous users in this thread by converting it to another file type for easier previewing.

Alternatively, converting the file to a widely accessible format like CSV can be beneficial. Several third-party applications that facilitate the conversion of QBO files and provide enhanced features for viewing and managing transaction data are available. You can discover these applications here: QuickBooks Desktop App Store.

Additionally, you can check out this article to learn how to match your bank transactions: Add and match Bank Feed transactions in QuickBooks Desktop.

Should you have further questions about managing QBO files or need additional assistance with QuickBooks Desktop features, please don't hesitate to get in touch. We're committed to supporting you effectively as you navigate QuickBooks Desktop.

@jambla71  RE: How do you open the QBO file to know what the data looks like?

You can open it in Notepad or any text editor.

@RogelioL 

RE: Should you have further questions about managing QBO files or need additional assistance with QuickBooks Desktop features, please don't hesitate to get in touch.

Well, the user had one question, and you managed to not answer it - so you've been no help so far...

RE: We're committed to supporting you effectively as you navigate QuickBooks Desktop.

Then yo have failed.

@jambla71 

Do you have QB Desktop or QB Online?

use a text editor

It's as simple as opening the .ofx download from the bank and changing the top section of the XML.   This works and takes 1 minute to do.    See attachment I couldn't post it here with XML.

Just use notepad to open the file.  

It's as simple as opening the .ofx download from the bank and changing the top section of the XML.   This works and takes 1 minute to do.    See attachment for a sample ofx format versus the qbo format.   change your exported ofx file header which is just the short section at the top with the qbo example replacing your bank name and the accounts and date.   save the ofx as a qbo file and import it.   

qb desktop, see other posts with attachment for further info.