Thanks for reaching out to the Community, jfarias123.
To properly identify why a specific transaction is displayed on your reconciliation page, I'd recommend working with an accounting professional. If you're in need of one, there's an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.
Here's how it works:
- Go to our Find a ProAdvisor page.
- Use the City or ZIP search field to specify a location.
- Select Find a ProAdvisor.
- Browse through your results and find one that works best for the business. You can click on each ProAdvisor's profile to learn more information about them.
![](https://lithium-response-prod.s3.us-west-2.amazonaws.com/intuit.response.lithium.com/RESPONSEIMAGE/7c13720e-e5cc-4c80-8e8e-b8533e6aefa0.default.gif)
Once you've found an accountant, they can be contacted through their Send a message form.
I've also included a detailed resource about reconciling which may come in handy moving forward: Reconcile an account
Please feel welcome to send a reply if there's any additional questions. Have a lovely Friday!