On Wed, QB stopped importing item modifiers from Square into sales receipts. We don't see that income and no transactions match, making it useless. Ideas on how to fix?

Thanks for reaching out to us, @store-nextstopco.

I know how challenging it is not to be able to import item modifiers from Square to sales receipts. However, I can see that this is an issue coming from the Square app itself.

That said, I suggest contacting the Square support team to identify the cause of why QuickBooks Online (QBO) was unable to import item modifiers. You can reach out to them either through live chat or by phone. 

In addition, here's an article to see other apps relevant to your business that you can integrate with QBO: Apps that work with QuickBooks Online.

Please let us know if you have additional questions about Square app integrations by leaving a comment below. We'll be glad to help. Stay safe!

Hey, I've had the same problem start happening around the same time as you. I haven't found a solution anywhere online yet. Have you been able to find a solution?

You may need a 3rd party connector.

Thanks for joining the thread, @blossombird.

We want to ensure everything is working well for you. In the meantime, we highly suggest that you talk with the Square Team to have them check what's going on with the modifiers. This community can only help with QuickBooks related concerns.

As a workaround, you may follow Fiat Lux - ASIA's suggestion to use a connector app. We have an app store where you can check for tools that will help you. Click this link to our website: https://quickbooks.intuit.com/app/apps/home/

If you have other QuickBooks concerns, please feel free to mention my name or post here again. I'll be right here to assist you anytime.