Online banking reminder won't go away

I'm here to guide you on how to remove the notification you're receiving, @mcbsys.

In just a few steps, you'll have that specific reminder turned off. Here's how:

1. Select Edit on the menu bar, then Preferences.
2. Click Reminders in the sidebar of the Dialog Box.
3. Press on Company Preferences tab.
4. Mark Don't remind me next to each reminder you want to delete.
5. Hit OK.

That's all there's to it!

You can always reach out to the Community if you have additional questions about your QuickBooks. I'm always here to help. Have a great rest of your week!

Ashley,

Thank you for your reply. I should have mentioned that I reviewed that screen already:

Which reminder pertains to online banking (and nothing else)?

Mark

Hi there, @mcbsys.

Thank you for checking the preferences that my colleague suggested. I see in my QuickBooks that I have pulled up I have the same error. This is a reminder to all customers that an update needs to complete to ensure the best performance with the banking feature. Go into the reminders and double click the error, and you will see a prompt to restart now. The update needs to be complete to have this error go away (even if you're not using banking in QuickBooks). 

If nothing happens when you double click the error, you can manually update QuickBooks. Go to the Help menu and then Update QuickBooks Desktop.

The update will take care of this error. If you have any further questions or concerns, let me know. I'm here any time to lend a helping hand.

Kayla,

I was not writing about the error; I didn't even know that the red exclamation mark indicated an error, as no error message was displayed. Nonetheless, I applied updates and now there is no longer a red exclamation mark. However that did not resolve the issue that a reminder is displaying about a service I do not user (online banking). How do I get rid of this reminder?

Thanks for the clarification, @mcbsys.

I want to make sure your concerns are addressed. Since you've tried all of the steps above from both of my colleagues, then I recommend reaching out to our Customer Support Team to help you through the process of making the reminder disappear by a screen share. Here's how: 

1. Open QuickBooks.
2. Go to Help.
3. Click Contact Us.
4. Give a summary of your issue and press Continue.
5. Pick Get a Callback.

The Community values you and the success of your business. If you have any further questions, feel free to ask. Bye for now!

I have this same issue.  It has been happening for years now with several versions of Quickbooks Desktop Pro Plus. There are no Outgoing Pending Transactions. I can disable/reenable bank feeds and it will go away until I send another payment.  I have tried repairing my file and that did not resolve the issue.  I have tried refreshing from both the Bank Feeds menu and the Reminder window.