Hi there,@DenniseArgil.
We appreciate your time in reaching out to us. I'll be happy to help you create a check in your QuickBooks Online account.
First, you can log in on a private/incognito window. Then, clear the cache and cookies. You can also use any other supported browser on your device. I'll show you the shortcut keys for each browser's private page:
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N.
- Google Chrome: press Ctrl+ Shift + N.
Also, you can review this article: Create and record cheques in QuickBooks Online. This will help you in creating, recording, and printing checks.
You're always welcome here in the Community. Please be safe and have a good one!
