LIMITED TIME 90% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
Rachel_S
Level 2

Open Balance off on Reconciliation, Weird Situation

I have spent the past couple of weeks clearing up 20 years' worth of open vendor balances. It's been a complicated and time-consuming ordeal, but I've finally got our aging A/P report to accurately reflect our A/P liabilities! Hooray!! 

During this time, a lot of what I did was simply apply credits to open balances on the "Pay Bills" screen, but I've also had to fix checks that had incorrect vendor names and similar changes. 

Unfortunately, now that I'm all done with that, when I go to reconcile my primary checking account, it is giving me the dreaded message: "Your account isn't ready to reconcile yet. Your beginning balance is off by $39,927. We can help you fix it." 

On the "Reconciliation Discrepancy Report," it's showing me several transactions, but these do not add up to the discrepancy difference. Further, I can't find anything wrong with them. They're saying that I marked them as "reconciled in register," but these were transactions that WERE originally reconciled - when I look at the audit log, the only thing I did to them was change the vendor name; the amounts of the checks were the same. 

Quickbooks is saying the difference is $39,927. 

 

But the numbers in the report, here, add up to $68,505.56. 

 

If I mark them as unreconciled, they'll show up in my next reconciliation, which would be weird and annoying, because their dates span across two decades. AND I don't think that's going to make the register balance anyway. 


Any ideas about how to solve this issue? 

(@Rainflurry?? You were a life-saver on my last post! Thanks again! If you have any thoughts about this one, I'd love to hear them.)

Solved
Best answer December 19, 2024

Best Answers
Rainflurry
Level 15

Open Balance off on Reconciliation, Weird Situation

@Rachel_S  

 

Go to Reports > Reconciliation and click on 'View report' for the last statement ending date which you reconciled that account.  At the top of the report is the Reconciliation Change Report.  Does that help at all?  

 

Somehow, your reconciled bank balance in QB is now $39,927 more than it was the last time you reconciled.  So, most likely, the reconciled bank balance has increased due to checks/expenses/payments, etc. being unreconciled or deleted.  You can organize your checking account register by reconciled status by going to your bank account register and clicking the checkmark at the top of its column.  You can put unreconciled transactions at the top and then browse through them to see what unreconciled transactions date back years to see if you can find the transactions that total $39,927.   

View solution in original post

2 Comments 2
Rainflurry
Level 15

Open Balance off on Reconciliation, Weird Situation

@Rachel_S  

 

Go to Reports > Reconciliation and click on 'View report' for the last statement ending date which you reconciled that account.  At the top of the report is the Reconciliation Change Report.  Does that help at all?  

 

Somehow, your reconciled bank balance in QB is now $39,927 more than it was the last time you reconciled.  So, most likely, the reconciled bank balance has increased due to checks/expenses/payments, etc. being unreconciled or deleted.  You can organize your checking account register by reconciled status by going to your bank account register and clicking the checkmark at the top of its column.  You can put unreconciled transactions at the top and then browse through them to see what unreconciled transactions date back years to see if you can find the transactions that total $39,927.   

Rachel_S
Level 2

Open Balance off on Reconciliation, Weird Situation

Oh my goodness, @Rainflurry, you are the ABSOLUTE BEST!! I sorted by reconciliation status and quickly found the culprits! They are now marked as "reconciled" and there is harmony in the universe again. THANK YOU FOR BEING A LIFE SAVER!!! 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us