Originating or ACH ID - what QBs doesn't tell you!

This isn't the kind of situation we want you to experience. Rest assured, I’ll take note of this feedback and raise this concern with our management team. Your voice is important to us to ensure we give our users the quality service they deserve, victoriah1956.

Yes, the originating or ACH ID identifies the institution attempting to withdraw money from your bank account. If your bank doesn't have an Originating or ACH ID (of the institution) on record, your account will not be debited. This prevents fraud and unauthorized withdrawals. You must inform your financial institution of Intuit's Originating or ACH ID to prevent debits for Intuit from failing. You can check out this article for more details: Understand the Intuit Originating or ACH ID.

If you are referring to how processing payments works with QuickBooks Online and QuickBooks Payments, then QuickBooks Payments allows you to add links to invoices so customers can pay online. Also, customers can pay with PayPal, Venmo, credit card, or ACH bank transfer. All they have to do is follow the link in the email and they can also process payments in person or over the phone. To learn more about this one, just refer to this article: Take and process payments in QuickBooks Online with QuickBooks Payments. 

Feel free to visit our Invoices and Payments page for more insights about adding, organizing, and sending invoices.

Keep in touch with me if you have any other concerns or questions about managing your Merchant account. I’m always around ready to back you up. Keep safe. 

RVC, Yes, I'm talking about the payment links that we can set up through our Merchants' Account (for QBDT) not QBO...  and not for withdrawals from our business checking account outside of QBs, it is for customers to make payments directly (ACH).  Even for deposits from customers, do we still have to notify our bank of the proper codes/ID?

PLUS - since we already have bank feeds set up, does the bank STILL need the code/ID?

Another part of this question - and please don't add a link for me to research myself - what is the difference between a Merchants Account and QBs Payment?  Which is cheaper and easier for customers?

Thanks for coming back to this thread, victoriah1956.

I'm happy to answer your questions about the ACH ID and merchant account.

First, even for deposits from customers and even if you've already set up bank feeds, you'll still need to notify your financial institution of the proper codes/ID. As mentioned by my colleague, this is to prevent debits for Intuit from failing. Additionally, QuickBooks Payments is one of the add-on services in QuickBooks that allows you to take and process online payments. A merchant account is the account made once you signed up for QuickBooks Payments.

Furthermore, there's no need to choose between a merchant account and QB Payments. When you register for QB Payments, your customers can pay you through different payment methods. This way, you can ensure a seamless and convenient payment experience. You can check out the payment rates for QuickBooks Payments in this article: Standard Payment Fees & Rates.

Browse through this article to learn how to sign up for QuickBooks Payments: Sign up for QuickBooks Payments.

Once you've signed up, here's a guide on connecting your Payments to QuickBooks Online: Connect your QuickBooks Payments account to QuickBooks Online.

If you have any further inquiries regarding the ACH ID and QuickBooks Payments, feel free to reach out. I'm here to assist you with any questions you may have. Stay safe and take care!