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newbie95
Level 1

Payroll check was cashed for incorrect amount.

I wrote a payroll to my employee for $1,000.64, however, when the bank cashed it, they did it for $1,000. 

They caught it after the fact and subsequently withdrew the .64 as a separate transaction. So now, I have the payroll check unable to match it correctly due to thier error. Please help me. I have 2 transactions, one is $1,000 and the other is.64. I can not categorize or match them.

1 Comment 1
JanbonN
QuickBooks Team

Payroll check was cashed for incorrect amount.

Hello there, newbie95. I'm here to help you clear your payroll check in QuickBooks Online (QBO).

 

Please note that matching multiple bank transactions to a single paycheck is not possible. Instead, we'll need to exclude the bank transactions and manually clear the paycheck. Excluding these transactions will prevent them from reappearing in the bank feed, while clearing the paycheck will help ensure your QuickBooks records align with your actual bank statements.

 

Here's how to exclude the downloaded bank transactions:

 

  1. Go to Transactions and select Bank transactions.
  2. Click the bank tile where the transactions were posted.
  3. Choose the For review tab.
  4. Find the transactions and tick the check box.
  5. Click Exclude.

 

Please refer to this article for more details: Exclude a bank transaction you downloaded into QuickBooks Online.

 

Let's now manually clear the paycheck:

 

  1. Go to Transactions and select Chart of Accounts.
  2. Navigate to the bank where the transactions were posted and click View register.
  3. Click to open the transactions.
  4. In the Check column, click the field until it shows the letter C.
  5. Hit Save.

 

Additionally, ensure to reconcile your accounts to keep them accurate and up-to-date.

 

Please return to this thread if you have follow-up questions about your payroll check in QBO, newbie95. We're here to assist you in any way possible.

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