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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll
riveroaks
New Member

payroll libilities payment paid twice, register only has 1 time transaction

reconcile.pngpayroll libility 1 transaction.pngbank statement.png

 

need some help

I suddenly paid twice the payroll liabilities; the bank statement shows 2 transactions as well, however I am doing the reconciliation. The register only shows 1 transaction

How can I fix it?

 

Thank you in advance for helping

 

1 Comment 1
KenoLee_P
QuickBooks Team

payroll libilities payment paid twice, register only has 1 time transaction

Welcome to the QuickBooks Community, and thank you for sharing the details, riveroaks. Since your bank statement shows two payroll liability payments but only one transaction is recorded in your QuickBooks register, you'll need to manually record the missing payment in QuickBooks Desktop.

 

Here’s how you can record the missing payroll liability payment:

 

  1. Navigate to Employees, then Payroll Center.
  2. Open the Pay Liabilities tab.
  3. Under Other Activities, choose Create Custom Payments.
  4. A pop-up window will open. Set the date range for the payroll liabilities you want to pay and click OK when finished.
  5. In the Pay Liabilities window, check the box for each liability you wish to pay.
  6. Select the bank account, choose whether to print a check, and click Create or Create & Pay to complete the payment.

 

If you’ve paid the same payroll liabilities twice, your tax agency may either apply the overpayment to future liabilities or issue a refund. For more information on how to handle a payroll tax overpayment in QuickBooks Desktop, refer to this:

 

How to handle a payroll tax overpayment in QuickBooks Desktop.

 

If you have additional questions or need further clarification, feel free to comment below. We’re here to help.

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