I have the necessary steps to update the primary principal's phone number, Emerald78.
To update the contact number, please refer to the list below:
- Go to Employees, select My Payroll Service, then Account/Billing Information.
- Sign in using your Intuit Account login.
- Go to Payroll Details. Make sure it shows the EIN for the company you want to make Payroll Admin changes.
- Hit Edit next to the Payroll Admin heading.
- If you’ve signed up for direct deposit, enter your PIN and select Continue.
- Change the contact number of the Payroll Admin.
- Select Update. Wait for confirmation, then hit Close.
- Review the updated info and then close.
When the primary principal isn't available, you can follow the steps provided on the link to change it or add a secondary principal: Change your primary principal, payroll admin, or other payroll contact.
I'll also add this link to help you update your employee's information: Edit or change employee info in payroll.
Comment below if you need further help managing your account information. I'll be here to help. Have a great day!
