Printed checks not showing in check register

Thanks for sharing your concern in the QuickBooks Community page, @caftec.

Once you printed a check, this automatically creates a check number in your register. 

You've mentioned that the next time you run a check, it's printed again with a different check number. Can you help me identify the real issue of your last check? Any further info would be much appreciated. 

If you're referring to two checks with the same numbers being sent out, then you can simply reopen the other one and edit it. Just open again the check register and double-click the transaction. Then, correct its check number and save your changes. 

You can check out the screenshot below for your reference:

I've also included an article about printing checks in QuickBooks Desktop for your future reference: Create, modify, and print checks.

In case you're referring to something else, feel free to add your details in this thread. I'll get back to you as soon as I can. Have a good one. 

Hi @caftec,

Hope you’re doing great. I wanted to see how everything is going about the printed check issue concern you had the other day. Was it resolved? Do you need any additional help or clarification?

If you do, just let me know. I’d be happy to help you at anytime. 

Looking forward to your reply. Have a pleasant day ahead!

Hello and thank you for replying to my question.

I hope I can clarify what the exact issue is.  When I pay the bills and do a check run, all the checks print out and everything looks fine.  The problem is that even though the checks are printed, 1  check just does not show up in the check register.  I assume that because it was printed, it would automatically post.  Then the next time I run checks, there is no corresponding bill for the 1 check and I realize that it never posted when I ran the last batch.  I, therefore, have to go and manually change the check number to the check that was actually sent.

I know that I can go and make sure that all the checks posted after I print them but it is annoying and I want to know if I am doing something wrong.

Thank you for your help!

Hi there, @caftec. 

Thanks for getting back to us. I hope you're enjoying the day so far. 

I wanted to ask if you're seeing the check in the register before printing, then when you go back it's no longer there? A check will not post to the register by printing. Instead, you would need to create the transaction in QuickBooks first, then you can save and print, or save and print later. 

You can also run the Custom Transaction Detail report and customize it to see billed transactions, and filter to show the payment type as check. I've included some steps to run the report below. 

1. Go to Reports > Custom Reports > Transaction Detail.
2. In the Modify Report: Customer Transaction Detail Report window, click the Display tab.
3. Set the appropriate date range.
4. Go to the Filters tab and search for the Transaction Type.
5. Select the Multiple Transaction types from the Transaction Type drop-down list and choose the transactions associated with the Vendor purchases (i.e. Bill. Bill Payment, or Check).
6. Hit OK to display the report.

For additional reports to review the data, check out Customize Vendor Reports. 

I also wanted to mention checking your company file for possible data damage, just incase you've seen the check posted then it's not after printing. You can scan your file using the Rebuild and Verify Utilities. For further information about his process, check out Verify and Rebuild data in QuickBooks Desktop. 

Please let me know if you have any questions or concerns. Take care! 

I've had this same issue, not consistently, but every now and then. I haven't seen a solution yet on here, have you?

Hey there, @churchgirl1811. 

It's great to see a new face here in the Community! Let me point you in the right direction to get this problem handled. 

Since my colleagues steps didn't work for you, I suggest contacting our Customer Support Team for further assistance. 

Here's how: 

1. Go to the Help menu. 
2. Press the QuickBooks Desktop Help option. 
3. Tap Contact Us button/hyperlink. 
4. Enter the question and hit Let's talk. 
5. Scroll down and pick to Get a callback. 

It's that easy! 

Keep us updated on how the call goes. I'm only a post away if you need me. Bye for now!