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KL135
Level 1

QB desktop for Mac 2021 incorrect deposit

I posted a deposit twice, and applied the payment to two different invoices for the same customer. I deleted one deposit, but the payment is still applied, and the deposit in pending in the Record Deposit field.  How do I delete the payment, and also delete the pending deposit?

Solved
Best answer October 26, 2021

Best Answers
Jovychris_A
Moderator

QB desktop for Mac 2021 incorrect deposit

Let's delete the payment and remove the pending deposit, @KL135.

 

When you select the deposit within the account register, the Delete Deposit option will show on the Edit toolbar to remove the entry.

 

Also, the payment applied to invoices will show in the Undeposited Funds account. To delete the applied payment, you can open the transaction and use the Delete Line option instead.

 

Here's how:

 

  1. Click Lists at the top menu bar.
  2. Click Chart of Accounts.
  3. Double-click the account.
  4. Double-click the deposit.
  5. If you want to delete a specific payment, select it from the list.
  6. Now click the Edit tab at the top menu bar.
  7. Select Delete Line.
  8. You can choose Delete Deposit if you want to delete the entire deposit.

 

For additional details about deposits, you can also check this article: Deposit customer payments. This includes how to remove transactions from the Undeposited Funds account.

 

I've added these articles that can help you in downloading, modifying, and categorizing your bank deposit transactions:

 

Feel free to comment on this thread if you have any follow-up questions or concerns in recording transactions in QuickBooks Desktop for Mac. I'd be glad to provide the steps. Stay safe and well!

View solution in original post

3 Comments 3
Jovychris_A
Moderator

QB desktop for Mac 2021 incorrect deposit

Let's delete the payment and remove the pending deposit, @KL135.

 

When you select the deposit within the account register, the Delete Deposit option will show on the Edit toolbar to remove the entry.

 

Also, the payment applied to invoices will show in the Undeposited Funds account. To delete the applied payment, you can open the transaction and use the Delete Line option instead.

 

Here's how:

 

  1. Click Lists at the top menu bar.
  2. Click Chart of Accounts.
  3. Double-click the account.
  4. Double-click the deposit.
  5. If you want to delete a specific payment, select it from the list.
  6. Now click the Edit tab at the top menu bar.
  7. Select Delete Line.
  8. You can choose Delete Deposit if you want to delete the entire deposit.

 

For additional details about deposits, you can also check this article: Deposit customer payments. This includes how to remove transactions from the Undeposited Funds account.

 

I've added these articles that can help you in downloading, modifying, and categorizing your bank deposit transactions:

 

Feel free to comment on this thread if you have any follow-up questions or concerns in recording transactions in QuickBooks Desktop for Mac. I'd be glad to provide the steps. Stay safe and well!

KL135
Level 1

QB desktop for Mac 2021 incorrect deposit

Thank you so much!

Tori B
QuickBooks Team

QB desktop for Mac 2021 incorrect deposit

You're most certainly welcome, @KL135.

 

Please know that you can reach out anytime you need a helping hand. We're always here for you. 

 

Take care and have a great safe weekend! 

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