QBO - Bank Registry Missing Transactions showing on Banking "Categorized" tab
I'm using Quickbooks Online. I've confirmed all credit card transactions have downloaded from the AmEx CC sync. After categorizing all my transactions, my card balance and QB balance doesn't match.
When I export the bank registry transactions and compare with the categorized banking transactions, I notice 3 CC payments are missing in the bank registry, yet are showing on in the categorized banking tab.
What should I do to resolve this? Why would categorized transactions be missing from the bank registry?
Thanks for taking the time to respond to me. I did "Undo" the transactions and recategorized them, and that seems to have worked.
I tracked why my account won't balance and its because a credit card refund credit keeps adding a debt line. When I attempt to delete the debt entry from the registry it removes the accurate credit entry.
I've tried this with downloaded transaction. I even excluded those transactions and created a new credit card credit entry and the duplicate entries occur in the registry still.
Is this a known issue? I don't know what else to try.