I'm here to elaborate some reasons why you're getting this error and guide you on how to get this to work, Level5_Security.
Normally, we notify you in advance as services for older versions of QuickBooks Desktop are scheduled to be discontinued. This is one of the reasons why you're unable to set up a bank feeds and is getting the error. You'll want to upgrade your QuickBooks Desktop version so you'll be able to work without any issues. To do this, you can follow the steps below:
- When you’re ready, select Upgrade Now.
- Select Keep old version on my computer if you want to keep your current QuickBooks. Then select Let’s go. QuickBooks downloads, installs, and activates the new version for you. It updates your company file(s).
- When the upgrade is done, select Open QuickBooks.
However, there are times you're unable to see a prompt to upgrade. Learn from this article on what you'll have to do: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.
Furthermore, after you've successfully set up your bank feeds, QuickBooks handles transactions. It tries to look and make sure to match the correct information like check numbers, amount, date, and who paid you. You can read this article for more information: Add and Match Bank Feed Transactions In QuickBooks Desktop.
Please get back to us if you still have any other concerns about your bank feeds set up. We're here to help you anytime.
