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finance-yonkersd
Level 1

Quickbooks asking to confirm account linked to Amazon Business purchases, but not accepting it when I enter account from Chart of Accounts.

 
1 Comment 1
JeraldR
QuickBooks Team

Quickbooks asking to confirm account linked to Amazon Business purchases, but not accepting it when I enter account from Chart of Accounts.

Hi, @finance-yonkersd.

 

The app imports Amazon Business purchases along with their payment details. QuickBooks uses these details to match expenses to a bank or credit card account already set up in your Chart of Accounts, ensuring your books are correct. If it's a new payment method, QuickBooks asks you to confirm the proper account or allows you to create a new one.

 

To fix this, please ensure the account details you enter are of a Bank or Credit card type. If you've verified that the Account type is correct, we can try logging in to different QuickBooks-supported web browsers and clearing Intuit-specific cookies for a smooth compatibility experience.

 

Feel free to visit this article for more guidance about your Amazon Business purchases in QuickBooks: Connect your Amazon Business account to QuickBooks Online.

 

If there's anything else we can do to help you, just let us know. 

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