When downloading the QBO file from Chase or another banking Institution I then go to setup a new bank account in QuickBooks. I then go and download the account activity from multiple banks and then I Import the QBO data file. I then go into the banking feed center trying to categorize payments and Select the Payee or Add the Payee Names. Unfortunately, when I do, I sometimes get a message that says that the payee is in the vendors list and I still can’t see the payee in the correct field. The reason I know for sure that the vendor is in the database or "Vendors List" is because I have categorized other meal and entertainment charges in the past for McDonalds but now when I go into banking --> Bank Feeds --> Bank Feed Center ---> Then try to choose the payee from the drop down none of the payees (Vendors) are showing and when I add a Payee I can’t see who was added or selected, the fild remains just blank, sometimes when I try to add a payee that I know is in the vendors listed and I know for sure I added the vendor before into the database QuickBooks will say payee already exist and still show just a blank white area where the payee name should go. Is there something I am missing or that I need to do to get the old payees to show in the bank feed center?
I have tried to do the following Truble shooting Steps.
1. have bank feeds activated and deactivated
2. Deactivate all online services
3. Rebuild Data
4. Sorting all of the lists in quickbooks.
Still nothing working.
I have read about others having these issues but so far no one has posted anything that resembles a solution. If someone can please help I would be very greatfull.
