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Buy nowI appreciate your reporting this issue to us, @seohawaiiservice.
We've received similar issues from other users regarding connecting QuickBooks Online (QBO) with Squareup.com. As this could be a temporary browser problem, let's initially perform browser troubleshooting options.
I suggest accessing your QBO account through your browser's incognito mode. Here's how:
After logging in to your account through incognito mode, connect Square and QBO once again. If this works, proceed to clear your browser's cache. This process will remove and fix specific issues and help the program run optimally. Additionally, you can use other devices and supported browsers to ensure everything works as expected.
If you continue to experience the same problem, I encourage contacting our Support Team to add you to the list of affected users. This way, you'll be notified as soon as our Product Engineers fix the issue. Here's how you can contact them:
1. In your QBO account, go to Help (?).
2. Select either of these tabs:
3. Choose how you want to reach us (phone or chat).
For future reference, let me add this article in categorizing transactions in QBO once the issue is fixed: Categorize online bank transactions in QuickBooks Online.
We'll be here in the Community if you have further updates about connecting your Square business account with QBO. We'll do our best to assist.
You can apply to 3rd party merchant services.
I had spoken to their customer service representative. He said in order to not be denied I have to pay for a subscription, to be approved for the business checking account and to connect my squareup.com business bank account. Currently I'm on the free plan so it's restricted to using all the features that I dont need. Taxes is once a year, and I have a private CPA that manages my taxes. As far as I'm concerned I was transferring to quickbooks because I was looking for something better. It seems I have to pay to use this service, if I knew that beforehand I wouldn't be complaining here. I wouldn't switch to this platform. But hey I'm gonna keep using squareup because they didn't deny me anything, they approved my business checking account. And best of all ITS FREE! I dont need to pay a subscription. Thanks for the reply
Currently I'm on the free plan
What the free plan do you mean? QB Online, QB Online Accountant, or else?
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