Thank you for taking the time to perform additional troubleshooting steps, John.
When you connect your bank or credit card to QuickBooks Solopreneur, how far back you can access past transactions depends on your financial institution. Some banks restrict downloads to transactions after the connection date, while others allow access to 30-90 days or up to one year of history.
In this case, you can manually upload the remaining transactions. Start by downloading your credit card transactions in a format supported by QuickBooks, such as CSV or QBO files. Afterward, upload the file to your QBO account using the steps below:
- Go to the Bank Transactions page and click on the New transaction dropdown.
- Choose Upload bank statement.

- Select a bank account and upload your credit card file.
- Click Continue.
- Review your file settings and click Continue.
- Select the transactions you want to import and hit Continue.

- Finally, choose Yes then Got it.
If you have any further questions about managing your transactions, feel free to leave a comment below.