hello, the previous bookkeeper incorrectly put our credit card payment into qb as a credit rather than a payment. It was showing up as income. The payment was made; what is the easiest method to fix this? Do I need to unreconcile the cc for the past few months to correct then redo the reconciling? That seems like a lot of effort.
You don't need to unreconcile your Credit Card (CC) account from the past few months, Ktomari. Let me guide you on how to correct the credit card payment recorded in QuickBooks Desktop (QBDT) as a credit instead of a payment, and then perform a mini reconciliation.
To correct the incorrect credit card entry, locate the CC credit and choose whether to void or delete the transaction. Here's how:
Then, you can record the payment properly using the Write Check feature. Here's how:
Once done, you can now perform a mini-reconciliation. Please refer to the steps below:
Furthermore, check out this article to guide you in addressing discrepancies between your QBDT accounts and your bank statements during reconciliation: Fix issues when you're reconciling in QuickBooks Desktop.
If you have further questions about handling reconciliation in QBDT, feel free to comment below. The Community is always ready to assist you.
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