cancel
Showing results for 
Search instead for 
Did you mean: 
mvpaiva81
Level 1

Credit card reconciliation problem

Credit statement runs 7/19-8/22 and the Business bank statement runs 7/29-8/30. The biz statement shows a $2000 pmt to Chase CC on 8/30. But the CC statement doesn’t list the pmt of $2000  being deposited at all. The CC shows a $1000 pmt rec’d on 7-22 but the biz statement doesn’t list a pmt to the CC until 8-1. the dates 7-22 isn’t even close to 8-1 pmts usually clear within 3 days and I have a 7-29 pmt listed on the CC that I believe pairs with the item on 8-1. How do I reconcile the CC?

1 Comment 1
Angelyn_T
QuickBooks Team

Credit card reconciliation problem

Let me help you with your reconciliation, @mvpaiva81.

 

QuickBooks can't control the posting dates of your entries since it's only dependent on whatever data your bank or credit card account has added. When doing your reconciliation, make sure to choose the transactions needed that match your statement. If the posting of your entries gets delayed, you can still select them under the Reconciliation window. To widen the result, untick the box beside Hide transactions after the statement's end date.

 

I'm adding this screenshot as your visual reference.a27 1.PNG

 

On the other hand, you can learn more about reconciliation from this article: Reconcile an account in QuickBooks Desktop. In case your QuickBooks account doesn't match your bank/credit card statement at the end of your reconciliation, learn how to fix it following the solutions from this article: Fix issues when you're reconciling in QuickBooks Desktop.

 

If you have follow-up questions while doing your reconciliation, let me know by adding a comment below. I'm always here to help. Keep safe!

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us