It's nice to have you here on the Community page, @kelly38.
To reconcile transactions that are already added in QuickBooks Online, you can follow these steps:
- Select Reconcile from the Gear icon.
- Choose an account under the Account section, enter the necessary information (ending balance and the ending date).
- When you're ready, select Start reconciling.
On the other hand, you can also manually add the transactions during the reconciliation process. Here's how:
- From the Gear icon, select Chart of Accounts.
- On the Chart of Accounts page, look for the account and click on View register under Action.
- To add a transaction from there, click on the drop-down arrow beside Add check and select the transaction you want to add.
- Fill in the necessary information, then click Save.
- To change the status of the reconciliation, click the letter under the check-mark (✓) column.
You can also check these articles so you'll be able to reconcile your account successfully:
Leave a comment below if you have any other questions. I'm always happy to help. Have a great day ahead!