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lizpaquette
Level 1

How do I fix the bank register view so I can view the running balance again?

I have always been able to view the running balance on my bank accounts. Suddenly, that column is no longer there. A message indicates "Only displayed with date/reconcile sort."
1 Comment 1
jenop2
QuickBooks Team

How do I fix the bank register view so I can view the running balance again?

There's a customization feature in QuickBooks Online that allows you to hide or add columns in your Chart of Accounts, lizpaquette.
 

Let me outline the process for adding back the bank balance columns, which will only take a few steps. 

 

Here's how you can do it:

 

  1. Go back to your Chart of Accounts.
  2. Click the small Gear icon just below New.
  3. Check the boxes for QuickBooks balance and Bank balance.

 

bank balance.png

 

Let me also share these articles for more details and guidance when working with your bank in QBO:

 

 

Feel free to reach out if you need any additional assistance working with bank transactions or reconciliations-related tasks in QBO. The Community is available anytime to provide assistance and ensure everything is taken care of. 

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