Payee missing from bank register

I appreciate you entering the payee name manually as a workaround, @Marrow9900.

Let's make sure we figure this out. This way, you can free yourself time by not having to input the payee's name into QuickBooks by hand.

This is a strange situation in QuickBooks. Let's undertake some troubleshooting to determine the cause of the issue. I'd suggest running the Verify/Rebuild tool. Verify will identify any data corruption, while Rebuild will attempt to repair the observed damaged data. It also enables your QuickBooks software to refresh the company file's data.

Be sure to create a backup copy of your business file before you start the procedure. Having a backup allows you to restore it if any changes occur.

Here's how:

1. Open the file on the company 
2. Click the File tab and choose Utilities.
3. Select Verify Data.
4. If you see an error, return to the utilities menu and pick Rebuild Data.
5. Follow the on-screen instructions. 

For more information, visit this link: Check and Rebuild Data in QuickBooks Desktop.

Additionally, make sure your QuickBooks Desktop is up-to-date. This way, you always have the latest features and fixes.

Remember to reconcile your bank regularly to ensure your books stay accurate at all times. 

Moreover, check out the following articles below to learn more about managing accounts payable and other related matters:

• The accounts Payable workflows in QuickBooks Desktop
• Expenses and vendors FAQs

If you have more questions about handling your vendor bills, I'm always here to help. I'd love to hear more from you in the section for comments. Keep safe!

I ran the Verify Data. “QuickBooks detected no problems with your data.”

I ran the Verify Data. QuickBooks didn’t detect anything wrong. 

I follow workflows as suggested on the web page suggested. 

Just a note. This has happened since I started using QuickBooks. I don’t use Bank Feeds if that is the problem. 

Thank you for the suggestions. 

Thank you for the suggestion. It has not worked. 

I’ve run the below:

Company File Issues > Quick Fix my File, Run QuickBooks File Doctor

Program Problems > Quick Fix my Program, QuickBooks Program Diagnostic Tool

We appreciate you following the solution offered by my colleague and informing us of the outcome, Marrow9900.

Let me help and provide clarifications on why the payee's name doesn't appear in the bank register.

In addition to @Bryan M's response, the Receive From column in the Make Deposit page doesn't have a specific payee field. From there, you can also add numerous payees, which is why the name(s) will not appear in the bank register.

We recommend depositing the received payment directly to the bank in order for the payee's name to show up in the register. You can browse this article for further information on how to properly organize your cash flow and track your sales, receivables, and profitability: Get started with customer transaction workflows in QuickBooks Desktop.

For tools to aid you in completing your accounting tasks on time, you can visit the Community page. It contains topics that tackle payroll, taxes, inventory, banking, and other accounting-related activities.

If you have other product concerns or additional questions about deposits and other transactions, leave a comment below and tag my name. I'll get back to assist you further.

This works. I am skipping over Undeposited Funds and depositing directly to Bank from the “Receive Payments” page. Thank you. 

We appreciate you for coming back, Marrow9900.

Thank you very much! I appreciate you taking the time to let us know that my colleague's solution was able to assist you. I also commend you for following the suggestions and utilizing all of your resources to arrive at the solution you have now.

As always, the Community is brimming with professionals who are knowledgeable in every aspect of QuickBooks, so please don't hesitate to contact us here if you have any questions. We're always happy to assist you on your way to victory. I wish you and your company continued success!