Visa reconciled correctly but beginning balance was changed

Several factors can lead to incorrect bank balances when reconciling accounts in QuickBooks Online, GET14. I will guide you through essential steps to resolve the discrepancy and adjust the beginning balance.

Please note that bank balance issues in QBO can stem from the following scenarios:

• An incorrect opening balance was entered when the account was created in QuickBooks.
• Transactions older than the opening balance were added without updating the original opening balance entry.
• Deleted or missing transactions in QBO.

Let's begin by reviewing the register for any post-reconciliation entries that can be causing the discrepancy. Here’s how you can do it:

1. Go back to the chart of accounts and locate the bank account.
2. Click the drop-down list beside View register.
3. Choose Run report.

If you find any duplicate transactions, you can delete them by following these steps:

1. Go back to the register and click on the transaction.
2. Choose Delete, then click Yes.

If the discrepancy is due to a missing transaction, you can add it back to the register. Follow these steps to do so:

1. At the very top of the list, click the drop-down list beside Add check.
2. Select the type of transaction that you want.
3. Enter all required details and click Save.

You can also refer to these articles for additional information:

• Void or delete transactions in QuickBooks Online
• Manually add transactions to account registers in QuickBooks Online

Alternative options to correct the balance are provided in this article: Fix issues the first time you reconcile an account in QuickBooks Online.

If the balance is still incorrect, you can find additional troubleshooting guidance in these articles:

• Fix issues at the end of a reconciliation in QuickBooks Online
• Fix issues for accounts you've reconciled in the past in QuickBooks Online

For further assistance, allow me to provide a comprehensive guide on the reconciliation process: Learn the reconcile workflow in QuickBooks.

Additionally, QuickBooks Live Expert Assisted Team is available to provide personalized support with reconciliation and other financial processes in QBO if you need more help.

To ensure you have all the information you need, I would like to share these articles for additional guidance:

• Undo or remove transactions from reconciliations in QuickBooks Online
• View, print, or export a reconciliation report in QuickBooks Online

Always remember that the Community stands ready to help at any time. Whether you're dealing with reconciliation challenges or any other bookkeeping-related concerns, please feel free to post questions in the forum. We'll make sure to offer advice and support whenever you need it.