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Joji1
Level 1

Receive payment without invoice

I have received payment from customer and deposited into bank. Now i want to receive money into quickbooks without invoice and give same amount credit to customer. Any help would be appreciated 

4 Comments 4
MJoy_D
Moderator

Receive payment without invoice

I can help you with recording your customer transactions, @Joji1.

 

You can create sales receipts for payments made at the time of purchase. Then, create a credit memo for that customer. You can use it later when applying payments to your customer's invoices. 

 

Follow the steps below on how to create a sales receipt:

 

  1. Go to the + New button and choose Sales receipt
  2. Select the customer from the Customer dropdown. 
  3. Provide the sales information, such as the payment method as well as products or services you've sold. 
  4. Click on Save and send to email the receipt.

 

To record a credit memo:

 

  1. Go to the + New button and choose Credit memo.
  2. In the Customer dropdown, select the customer's name.
  3. Provide all the necessary information.
  4. Click the Save and close button once you're done. 

 

Refer to these articles for more information about creating sales receipts, credit memos, and applying them to the invoice:

 

 

Here's a guide on how to set up product and service items you buy and sell, so you can quickly add them to sales forms: Add product and service items to QuickBooks Online.

 

Please let me know if you have follow-up questions about your customer transactions. I’ll be here to help. Have a great rest of the day!

Joji1
Level 1

Receive payment without invoice

Thank you for your help, another quick question, do i have to do bank deposit as well in quickbooks after sales receipt ? 

Joji1
Level 1

Receive payment without invoice

Thank you for your help another quick question, do i have to do bank deposit as well in quickbooks after sales receipt to attach that payment to my customer account ?? 

MJoy_D
Moderator

Receive payment without invoice

I can share some information about recording a bank deposit, @Joji1

 

If you have deposited the payment to the Undeposited Funds account, you can record or use the bank deposit feature to add it to your bank account.

 

However, if you deposit it directly to the bank account when creating the sales receipt, you no longer need to record a bank deposit.

 

For more information about how transactions are added into the Undeposited Funds account, check out this article: Deposit payments into the Undeposited Funds account in QuickBooks Online.

 

After adding them to your Undeposited Funds account, here's how to record a bank deposit:

 

  1. Go to the + New button and select Bank Deposit.
  2. From the Account dropdown, choose the account you want to put the money into.
  3. Tick the checkbox for each transaction you want to combine.
  4. Click Save and close or Save and new once you're done.

 

For detailed guidance about combining transactions in QuickBooks with a bank deposit, refer to this article: Record and make bank deposits in QuickBooks Online.

 

From here, you can run a Deposit Detail report to view all your completed bank deposits, see this article on how to generate and customize this report: Customize reports in QuickBooks Online.

 

I'm always here if you still have questions about your sales receipts and or anything else. Let me know by leaving a reply below. Keep safe and have a great rest of the day!

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