Hello there, billing-madgreek.
We can record a refund receipt for the payment that was reversed.
About applying the correct category, let's consult your accountant. They are the ones who can suggest the best category to use and ensure to keep your data accurate.
Setting up traditional customer would be great. The best place to make feature requests is within your QuickBooks company. The steps below will walk you through sending your insights/suggestions.
Whenever you need help while doing some tasks in QuickBooks, please don't hesitate to post again. I'm here to help in any way that I can. Take care and have a good one.
Thank you for the response, however this method will not work. We do not have a specific customer to refund to. It's just Cash sales as we do not use invoices, purchase orders, or any other professional service like that. We just have a general as Cash Sales. Is there another method you could suggest? Thank you in advance!
Also the payment is in our bank register if done that way we would have to exclude the wire transfer which would not be accurate to our bank account.
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