I'm here to help share how you can fix your reconciliation, @KBing.
You can pull up a discrepancy report showing the changes made into the account and transactions already reconciled. Let's work together and get your reconciliation sorted out.
If you're starting to reconcile your bank account for the year 2021 and there is an open session, the We can help you fix it hyperlink will determine the steps you need to take before proceeding to your reconciliation.
If not, follow the steps outlined below and manually pull up your reconciliation discrepancy or account history report:
- Go to Accounting.
- Select Reconcile.
- Click History by account.
- Under Account, select the bank account in question.
- Choose 2021 to view your report.
From here, use the instruction on the Steps 4 section in this article to determine the fix based on the discrepancy shown on your report: Fix Issues for Accounts you've Reconciled in the Past in QuickBooks Online.
You may also read this reference that'll guide you anytime you need help while doing or fixing a reconciliation: The Reconcile Workflow in QuickBooks.
If you've got questions other than how to fix the information of your bank account reconciliation, please let me know in the comments. Use the Reply button below so that I can continue assisting you. Take care always!
