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raehenderson
Level 2

Reconciliation Discrepancy Report shows no transactions to fix

Hello,

 

     There is a discrepancy I need to fix before I can reconcile an account, however, when I go into the Reconciliation Discrepancy Report, there are no transactions to review (even though Quickbooks is prompting me to "Look at each transaction to see what happened. Fix each one until the total discrepancy difference equals $0.00.").  I've attached a screenshot of the report.  I'm a little lost as to my next step in the quest for reconciliation!  Any help is appreciated.

 

     *For background, I was recently tasked to look into these discrepancies that appeared in this account at least one year ago, before I joined the staff, that no one has resolved in that time (Yes, I know). About one year ago, this account was closed (the business changed banks) and any remaining funds were transferred into the new account - therefore, it is no longer electronically linked to online banking.  Prior to the closing of the account, it had been reconciled *generally* at the end of each month, and certainly at the end of each fiscal year.

 

Thank you!

 

 

3 Comments
MariaSoledadG
QuickBooks Team

Reconciliation Discrepancy Report shows no transactions to fix

Hello there, raehenderson.

 

 A Reconciliation Discrepancy report is a type of report that can only be generated via QuickBooks Desktop. You can run the Previous Reconciliation report to check if there are changes in the columns. Let me guide you how.

  1. Go to Reports at the top menu bar.
  2. Select Banking.
  3. Click on Previous Reconciliation.
  4. In the Select Previous Reconciliation Report window, choose the appropriate Account and the Statement Ending Date.
  5. Choose the Type of Report.
  6. Choose the type of transactions to include in the report.
  7. Click Display.

For more information, you can go over to this article for your guide: Review Previous Reconciliation In QuickBooks Desktop.

 

You'll want to run and customize reports in QuickBooks Desktop:

Post a comment below if you have futher questions. I'll always make sure to assist.

raehenderson
Level 2

Reconciliation Discrepancy Report shows no transactions to fix

Thank you for the reply, however, I am using Quickbooks Online, and there is no "Previous Reconciliation Report" that I can find anywhere.  Is there a Quickbooks Online equivalent to this report?  Thank you.

Ashley H
QuickBooks Team

Reconciliation Discrepancy Report shows no transactions to fix

Hello there, @raehenderson.

 

The equivalent report in QuickBooks Online is the Reconciliation Report. I'm here to show you how to get to this report to view the beginning and ending balances, as well as to see the list of transactions that were cleared and uncleared when you reconciled. I've provided the steps below to get this report:

 

  1. Go to Reports on the left-hand menu.
  2. Type Reconciliation Report in the Find report by name search bar.
  3. Select Reconciliation Report.
  4. Choose the Account and Report period.
  5. Hit Run Report.

 

That's all there's to it! You can refer to this Community Article to learn more about this report: How do I view, print, or export a reconciliation report? You can also take a look at this Community Article about how to view the details on the transactions within the Reconciliation.

 

Dealing with Reconciliations can be tricky, so I'd like to provide you a few Community Articles about the overview of a Reconciliation, along with the workflow to make it go as smoothly as possible. Here are some tips and tricks:

 

 

If you need further assistance, please feel free and leave me a Reply. I've always got your back. Take care.

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